Knowledge Base
How can we help you?
Search articles, guides, and documentation for clients and builders.
8 articles
Getting Started
Account creation, role switcher, and navigating the marketplace.
12 articles
Hiring Website Builders
How to compare proposals, review portfolios, and verify credentials.
15 articles
Selling Services as a Builder
Publishing packages, configuring milestones, and winning contracts.
10 articles
Project Briefs & Proposals
Writing effective scopes, timeline estimation, and proposal terms.
7 articles
Direct Messaging & Files
Workspace communication, file sharing, and video embeds.
14 articles
Milestones & Escrow Payments
Funding escrow, approving milestones, fees, and dispute mediation.
6 articles
Account Security & 2FA
Password resets, two-factor auth, and privacy protection.
Frequently Consulted Guides
How does milestone escrow protect my project funds? Read →
What is the difference between Packaged Services and Custom Projects? Read →
How can I request revisions before approving a deliverable? Read →
What are the platform fees on CraftGrid? Read →
How do I connect my custom domain to a completed Webflow or Shopify site? Read →
Still have questions?
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